FAQ - MYLO

FAQ's

Would you sell me cheap foam koozies?

No, never.

Would you be able to get any name brand I request?

Just ask, we can source it!

Have you been in this industry only a few years?

Heck no, together we have more than 60 years of experience in the branded merch space.

Will wearing your branded socks make me the coolest person at the party?

Wearing our socks will undoubtedly boost your coolness factor. However, we cannot be held responsible for potential dance-offs and party invitations.

How do I become a walking billboard for your branded merchandise?

Congratulations! By wearing our merch, you’ve officially become an ambassador of awesomeness. Welcome to the cool club!

Wait, will you still throw SoulSwagChella every year?

Our anniversary is June 12 every year, and when we have our big party, you’ll hear about it…but, the new name is Merchellia!

Can we use your Brand Studio for meetings and events?

We love our Omaha community and our studio is pretty damn cool, so, yes, if you need a corporate meeting space, or business event, reach out, we will do what we can to accommodate you!

Am I allowed to just pop in to your studio any time and look at awesome merch?

Hmmm, we love visitors, for sure! We do really appreciate appointments and a heads up if you want to do a merch drop!

Do I need an appointment to meet with someone from the MYLO team?

When you have a project, we want to be your concierge! Strategizing with you to understand your goals is the best way to help you achieve them. Reach out and let’s get this merch party started.

I love to shop online for branded merch for my company, can I buy directly through your website?

t’s about time, right? As we continue to curate a kick-ass shopping experience that is better than ever, you will find an easy button by browsing through our curated shops and sending your orders directly through to our merch design team! Easy peasy.

How fast can I get my branded merch for my upcoming event?

That depends? How soon is your event? Try us – we don’t always want to be resource for last minute plans, but, we’ll try damn hard to make you look like a rock star!

Do you have a shopping area inside your Brand Studio so I can purchase something as a gift today?

Our “in-studio” shopping experience will be launching soon! Stay tuned!

Is there any way to earn a discount on a future order?

Of course! There are all sorts of bonus opportunities for our preferred clients.

I have a big event I need to plan and incorporate awesome merch, can you help me with that start to finish?

Planning the event is the most important part of creating merch you love! We got you, boo! This is our wheelhouse. We will even do destination events and on-site luxury brand experiences!

How do you find all this awesome merch for your customers?

Listen, honey, this is an important process. We source our products from our valued supplier partners incorporating imagination, incredible design and purpose.

Did you used to be Soul & Swag?

This is correct.

Are you always this awesome?

Are you?

Would someone from your team speak to my networking group?

We would love to inspire your network!

Is there a real MYLO doggie in your studio?

We all have doggies, the only MYLO is our frenchie, virtual mascot. But, you never know – never say never.

What should we do when we get our merch and love it more than we ever imagined?

Tell the world!!!!!

Is everyone at MYLO related to each other?

Technically, no. But, we are one big happy family!

So why are you different than other promo companies?

We explore the edges of your story, listen with intention and build lasting relationships. Our job is to make our cleints’ job easier so they can go about doing all of their other things, truly being an extention of their brand to help all of their amazing ideas come to fruition.

Why did you decide to rebrand from Soul & Swag to MYLO?

We wanted to be better marketing partners for our clients. This goes way beyond merch you love, this is a movement to make experiences that connect people with responsibly sourced products that truly showcase the value of your brand.